Chubby Brain Interview
Old interview from March 2009 with Chubby Brain.
http://www.chubbybrain.com/blog/2009/03/interview-with-chia-hwu-community-manager-at-23andme/
A little excerpt where I talk about Community Management:
Tell us a bit about yourself, your background... and what your job of community manager entails? I primarily interface with members and people curious about the company. I primarily do that through social media – things like Twitter and Facebook and sometimes even LinkedIn. Also, other genealogy/genetic forums. There is actually a group of people very interested in learning about their deep genealogy which our service helps with. And they do their own research so I interface with those people as well. We also have our forums on our site where people can come on and where people can look at what other people who are part of the service are talking about. For example, there are people who’ve started an adoption thread. A lot of people on the site are adopted and wanted to find out more about themselves. So this is one way for them to find out about their predispositions especially since they don’t have a family history.
