Interview with Chia at the Online Community Report

Thanks to Bill Johnston of ForumOne and his Online Community Report for giving me the opportunity to talk about my experiences with the unique 23andMe community.

Excerpt from the interview:
Q: Chia, you have a very unique community, in the sense that your community has the ability explore issues relating to a person's DNA. Can you talk about the strategy behind the 23andMe community?

23andMe has a very unique community that is based on having your genetic data. We currently only allow members who have been genotyped or have an Ancestry account post to the forums and the level of discourse is extremely high. We are very lucky to have such engaged, passionate and well-educated users who want to talk about their genetic results and share their data with each other. If you are interested in seeing what types of discussions are happening, create a free account and you can read through the threads.

Our community creates a place for people to engage with each other, it's pretty interesting to see how the interactions happen and how people connect, sometimes through their data and sometimes just in conversation.

I talk more about the unique community and the challenges of managing one- link to the full post here:

http://www.onlinecommunityreport.com/archives/536-Online-Community-Expert-Interview-Chia-Hwu,-23andMe.html

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Posted 6 months ago

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